Track Repair Status

Enter your ticket number or serial number to check your repair progress

Quick Examples:

TICKET DC-6A123C238D8AC
SERIAL SN123456789

How to Track Your Repair

1

Locate your ticket number from the confirmation email

2

Enter your ticket or serial number in the search field

3

View your repair status, timeline, and next steps

Status Legend

Request received

Being reviewed

Under diagnosis

In progress

Waiting for parts

On hold

Ready for pickup

Completed

Pro Tips

  • • Save your ticket number for quick future reference
  • • Check your status regularly for updates
  • • Contact support if you don't see updates within 48 hours